(508) 557-8005

Frequently Asked Questions

Everything you need to know about working with CSM Fitness USA for your commercial or residential fitness project.

General

What areas do you serve?

We serve the entire East Coast from Maine to Virginia, with primary coverage in Connecticut, Massachusetts, Rhode Island, New Hampshire, Vermont, Maine, New York, New Jersey, Pennsylvania, Maryland, Virginia, and Washington DC. Our showroom is located in Seekonk, MA.

What types of clients do you work with?

We work with apartment complexes, personal training studios, boutique fitness concepts, commercial gyms, corporate wellness centers, schools, government facilities, and high-end homeowners.

Do you have a physical showroom?

Yes. Visit us at 2020 Fall River Ave, Seekonk, MA 02771. Our showroom is open Monday–Friday 9AM–5PM, Saturdays by appointment.

Products & Equipment

What brands do you carry?

We carry 14+ premium brands. New equipment includes Core Health & Fitness (StairMaster, Nautilus, Star Trac, Throwdown), Spirit Fitness, SportsArt, Tag Fitness, TKO Fitness, BodyKore, BodyCraft, Body-Solid, PowerStream Fitness, and ProMaxima. We also offer certified pre-owned equipment from Life Fitness, Precor, Matrix, and Octane Fitness.

Do you sell used or refurbished equipment?

Yes. We offer certified pre-owned commercial equipment at 40–60% below retail pricing. Every piece is professionally inspected, cleaned, serviced, and backed by warranty.

Can you help me choose the right equipment for my space?

Absolutely. We offer a free gym project assessment where we evaluate your space, understand your goals, and recommend the right equipment mix for your budget.

Design & Planning

What is the 3D gym design service?

We create professional 3D renderings of your fitness space — free of charge. You'll see exactly how equipment will be laid out before making any purchasing decisions. This service includes unlimited revisions.

How long does the design process take?

Most 3D designs are completed within 5–7 business days after we receive your room dimensions and requirements.

Financing

Do you offer commercial financing?

Yes. We partner with Ascentium Capital and Pinnacle Lease to offer flexible commercial financing options. This allows you to spread the investment over time with no large upfront payment.

Do you offer consumer financing for home gyms?

Yes. Home gym customers can use Affirm financing at checkout, which offers pay-over-time options with no hidden fees.

Delivery & Installation

Do you handle delivery and installation?

Yes. We provide white-glove delivery and professional installation. Our team handles transportation, assembly, placement, calibration, and testing. Your equipment is ready to use the moment we leave.

Will you remove my old equipment?

Yes. We can remove and dispose of old equipment as part of a refresh or upgrade project. Ask about this during your consultation.

How long does delivery and installation take?

Typical projects are completed within 2–4 weeks from order confirmation. Larger or multi-location projects may take longer. We coordinate with your schedule to minimize disruption.

Still Have Questions?

Can't find what you're looking for? We're happy to help.

Contact Us