Behind the Move: How We’re Growing to Serve You Better
Posted by Jose Hernandez on Jan 21st 2025
We’ve Moved! Welcome to Our New Location
We’re excited to announce that we’ve officially moved into our new location, just a few minutes down the road from our previous spot. After a challenging but rewarding three-month journey, we’re thrilled to begin this new chapter for CSM Fitness USA.
While I have fond memories of our old building, we had outgrown it—not necessarily in square footage but in functionality. The new space better aligns with our vision for the future and provides the tools we need to continue growing and serving our customers.
Challenges and Growth
The transition wasn’t without its challenges. One of the toughest decisions I faced was parting ways with two key team members who were resistant to the changes CSM is undergoing. Letting go of people who have been part of the journey is never easy, especially when they’ve contributed to the company’s ups and downs. However, their resistance was holding us back, and for the sake of progress, tough calls had to be made.
Additionally, juggling high-profile jobs while training new team members during the move added to the complexity. Although the new location is only a short distance away, coordinating the logistics was no small feat. But we’re here now, and the effort was well worth it.
A Space Designed for Our Future
Our new facility offers significant improvements, including climate control for year-round comfort—an essential feature for combating harsh winters and scorching summers. We’ve also created a welcoming office space where customers can sit down and have meaningful conversations in a comfortable environment.
This move reflects how our business has evolved. What started as a wholesaler and flipper of used fitness products has grown into a company offering moving, installations, sales, and repair services for both new and used equipment. These expanded services shaped the type of space we needed to support our growth and better serve our customers.
Building for Success
This new location is more than just a workspace—it’s the foundation for the next phase of our journey. It will allow us to grow our internal team, improve backend operations, and enhance our ability to support road teams and customers alike. With more responsibilities comes a greater need for efficiency, and we’re committed to meeting and exceeding expectations.
Come Visit Us!
We’d love for you to stop by and see our new space! Whether you’re a longtime customer or new to CSM Fitness USA, we’re here to help with all your fitness equipment needs. See you soon!
2020 Fall River Ave
Seekonk MA 02771